Call flow builder, animated. Loop: switch from Main line to a draft flow, add a Queue from the library (the start-only block is locked), configure it in the side panel while the node updates live, save, run a test call, publish. Pauses off-screen, static under reduced motion. Add ?bare to the URL for an embed without these controls.
Sample Co./Call flows/Main line
Main line LIVE
Support line DRAFT
After hours DRAFT
Live
Saved 2 min agoSCPublish
Inbound line+00 123 456 789
ReceptionExt. 101
Default route
Opening hoursExt. 110 · 3 rules
Open2
Mon to Fri, 8:00 to 17:00
Sat, 9:00 to 13:00
Exceptions3
Bank holidays
Agent Desk phoneExt. 121
Front desk routingExt. 102
Voice menuExt. 130
Key options2
No input after 10 s1
Inbound line+00 123 456 790
Queue 1Ext. not setDraft
Needs configuration
Agents Round robin3
Max wait 5 minForward1
Building blocks
Can follow Inbound line
Voice menuIVR and announcements
Opening hoursRoutes calls by time
Manual routingSwitch routes on demand
AgentA user or a line
Distribution groupRings several agents
QueueHolds calls for agents
Inbound lineStart node only
Auto-arrange
100%
QueueHolds calls for agents
Building a flow: add a block, configure it, test it, publish.